Insurance is necessary. If, for some reason, data is lost in the process of fixing something they may get it in their head to sue you.
Also, have them sign some sort of workorder notifying them that you aren't responsible for lost information etc etc.
The time you can devote to this is important. If you want this to be successful, you need to put in *alot* of time.
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Get off your fuckin cross. We need the fuckin space to nail the next fool martyr.
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