you could always try an apple... I know it isn't a PC, but from a support standpoint alone, I've found them to have the shortest wait times on hold and be the most helpful with their advice. I work in a computer lab so I've had to talk to Compaq\HP, Dell, Gateway, and Apple, and I had the shortest wait time and most help with Apple. Second to that is Dell though, they seem design better cases, etc. and they have good, friendly support.
(very nice LCD monitors too!)
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