I work in a center to assist bankers with home equity application status. They get sales credit for each application they do, so they become vultures.
Sometimes I tell them their customer's apps were declined, and they don't believe me. That makes me mad sure, but what REALLY gets to me is when I transfer them to the actual loan officer, they ask him/her the same question I just answered, and say "the guy on the helpline did not know what he was talking about." Then the LO tells them the same damn thing.
AAHHH!
Plus people who launch into boring stories that have no relevance to what we're talking about.
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"It's not that I don't understand, it's that I don't care"
- Homer Simpson
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