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kyp, wherther or not you beg , borrow or steal the software or don't need support doesn't mean everyone will, but its hardly the point, the point is comparing them correctly.
plus its not support building it, its support when something goes wrong, or blows up and to most people, time is money. A fair comparison would include everything offered by dell, yours fell quite short of that, of course you can make one system look better by leaving stuff out.
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