Quote:
Originally posted by billege
Damn those know-nothing customers for spending money and keeping us all in work.
Whose fucking job is it to help them? Not mine damnit! Those stupid fools who don't do this all day, and don't know what they are talking about!
They should know everything about everything before even picking up a phone.
Stupid customers.
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Don't get so defensive! We only want straight answers to pertinent questions. We are trying to help our customers to solve their problems, it just that , too often, we run into a guy who believes HE knows it all, or someone who thinks we shouldn't need any information at all!
I feel sorry for the poor women who call us while their husband sits swilling beer, shouting instructions to her across the kitchen. She's a victim here, and it's almost impossible for us to help her.
How should I deal with the customer who insists that I sold him something that doesn't exist... 2 years ago! And HE'S pissed because I can't get him ANOTHER ONE!!! IT STILL DOES NOT EXIST, BUDDY!!!
The great majority of our customers are wonderful people who are a pleasure to work with. They are the ones that keep us going. However, when faced with a few of the other kind, we sometimes need a place to vent. We're doing it here, rather than in the faces of those jerks. Get it?
Now, if you want to explore the other side of the issue, start a thread about it. You'll get plenty of support.