SuburbanZombie

Jazz, I don't see that as arrogance. If you were arrogant about the job, you would be so regardless of who you are dealing with. Sounds more like confidence and a good "sales pitch" to me.

I do know what you are talking about because I do the same to some extent. Some people like the all business/yes I can types and don't like dealing with indecisiveness, some are more laid back and casual. Its reading people and adapting your style to theirs.