Originally Posted by aceventura3

Any good manager is always reviewing and trying to improve practices and services. Outside of that general point:

What do they do with evidence of illegal behavior?
Who are they accountable to?
How do they measure their effectiveness?
How are complaints handled? I can imagine (again say what you will, but i look at incentives) a 16 year-old girl unwilling to talk to her parents/doctor/or any responsible adult having a problem at PP - what is she going to do? PP has every incentive to cover stuff up if it goes wrong - with that kind of incentive bad situations never ends well. Is this is a joke to you something not to be concerned about?

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