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I don't have an iPhone mainly because I dislike the hype Apple creates around all their products. I have talked to few that have iPhones and all of them have admitted that from business-use standpoint the iPhone has nothing that other high-end smart phones have. All cool features and applications that I have seen for iPhones go into the the fun and games category.
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I'll go only so far in this line of thought; Apple definitely has a cult of personality, and hypes their products to no end. With Macintosh computers this has always been incredibly irritating, because they held a significantly small minority of the computing market and were easily outpaced by Windows and Linux in their respective tasks. However, in the mobile market, the hyping has lead to an extreme dominance by the iPhone, and this has resulted in a truly superior product. I was a devoted WinMo fanboy, and then I was behind Android because of the open platform. But after using an iPhone for a couple years now, I can say that there is a certain
je ne sais quoi to the iOS; its been iteratively perfected between the iPod, iPhone and iPad. My girlfriend has the latest and greatest Blackberry, and I think the thing is wretched.
Aside from an actual tactile QWERTY keypad, I don't know what it does that the iPhone doesn't. I know what it does do, though.. burn through battery life and have a sucky browser. I've never seen a browser worse than the one that the new BB's come with; its render time, load time, even cache size is phenomenally poor. I do see the need for remote-wipe on BB, since it can carry more sensitive data. The iPhone can be made to do the same thing; I will definitely acknowledge that it is less user friendly, but it can be done.
It is all seamless, and I've never had a problem with it like I did on previous phones. I'm a tinkerer by trade and even like to tinker at home, but one thing I learned about mobile devices is that I really don't want to tinker at all. I want them to work consistently and smoothly everytime I pull it out of my pocket, so I can do what I need to do and put it back away. I don't want to have to figure out if I have the right version of Android or if I need to recompile some files or what - I want to know that when I download an app it's probably been downloaded and tested by 10,000 users before me and thousands after me. It just works. I'm a total convert, at least in the mobile space. I'll never own a Mac.