Quote:
Originally Posted by amonkie
When I worked in retail during the holiday seasons in high school, we were posted in stations throughout the store to help act as a deterrent. For me it was helpful to make direct eye contact as people came into the store - I didn't say the whole schpeel of "hi, can i help you find anything". I just said "Hi. Merry christmas!" and would look up from time to time and smile at anyone I made eye contact with.
I never personally saw a theft but I know that part of the act is staying under the radar. If I was making eye contact and communicating with someone, its much more likely that I'm going to remember them and be paying attention to what they are doing.
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What I would be curious to find out is just how many minimum wage employees actually care enough to stop people if they see them, or even say something to their manager since I know a lot of stores have a do not confront, but report to security or management policy. I am under the impression that a lot of these kid or even young adults working at wal-mart (or the grocery stores or any other store that employees youthful minimum wage employees) are not going to be very inclined to stop people or even report it, just because the younger generation seems to have the attitude that if something isn't hurting or effecting them then there is no reason for them to do anything about it. They certainly don't get paid enough to be play security guard also, and who knows, I doubt many shoplifters carry guns, but they might be likely to have a knife and people like that who are cornered are known to lash out in anyway possible just to make their escape. Damn I ramble, but yeah, I would be interested to hear from others who work in lower paid retail situations and how they feel about getting involved.