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MMB737 · 12-23-2010, 04:43 PM

Folks have a Dell Dimension 4600 that "died". Now keep in mind that the parents have limited knowledge when it comes to computers. They took it to a local "repair" shop and they told them that the motherboard was toast. Even though they were able to reload the OS. Correct me if I'm wrong, but if the motherboard was dead, then the thing wouldn't even boot up. I haven't actually had any hands on time with it yet, will tomorrow, but I'm guessing it's a hard drive issue or failed RAM. I know that my info is vague at this point, but I thought someone might have an idea that would jump start my troubleshooting skills. I will update tomorrow after I take a look at it. Thanks in advance for any ideas.

12-23-2010, 04:43 PM	#1 (permalink)
MMB737 Upright Location: SE Ohio	Issues with a Dell Folks have a Dell Dimension 4600 that "died". Now keep in mind that the parents have limited knowledge when it comes to computers. They took it to a local "repair" shop and they told them that the motherboard was toast. Even though they were able to reload the OS. Correct me if I'm wrong, but if the motherboard was dead, then the thing wouldn't even boot up. I haven't actually had any hands on time with it yet, will tomorrow, but I'm guessing it's a hard drive issue or failed RAM. I know that my info is vague at this point, but I thought someone might have an idea that would jump start my troubleshooting skills. I will update tomorrow after I take a look at it. Thanks in advance for any ideas.