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popo · 06-16-2003, 09:08 AM

I had a full inspection of my car a couple months ago at a Pep Boys. They came back and said that the only problems were the struts and the engine mounts. We replaced the struts because we did notice that the car was feeling "low".

Unsure about the mounts, when I went to get a smog check at an independant mechanic, I asked him to take a look and see what he thinks of them. He said he'd definitely replace them and recommended not waiting even a couple weeks to do it. We made an appointment for it this weekend (about 2 months after the initial visit).

After we left the car there on Sat, he called me and said that the wrong parts had come and that it really needed 4 mounts instead of the 3 he initially told me. Because of the wrong parts, he couldn't do the job that day. When we dropped off the car, my wife had asked him to take a look at the brakes because of a loud noise the car made a few days back. Well, he now came back and said all 4 brakes are down to metal on metal and that the rotors also need replacement.

Now I got suspicious. I decided to head down to the station where the owner showed me the front right brake to point out the problem. Obviously I didn't know what I was looking at. I told him I was going back to Pep Boys to complain to them about the obviously poor inspectio I received from them just 2 months ago. I took the car back to Pep Boys and ask why their inspection from just 2 months ago said that there's no brake problem but yet we're now being told that all 4 need replacement. After taking a look, they said that the front LEFT was in bad shape but the back brakes AND the right front brake (which the independant guy showed to me as proof) were fine and that the rotors could be machined. The other guy said the rotors were too gone to be machined.

So, Pep Boys recommended replacing the front brakes (they said that you generally want to replace both sides at the same time). I'm ok with this and will get this done.

I was also talking about it with my brother-in-law who is an engineer working for GM and he says that he cannot believe that the engine mounts need replacing. He says that he would not do it.

Any thoughts?

06-16-2003, 09:08 AM	#1 (permalink)
popo Psycho	Engine Mounts & weird overall experience I had a full inspection of my car a couple months ago at a Pep Boys. They came back and said that the only problems were the struts and the engine mounts. We replaced the struts because we did notice that the car was feeling "low". Unsure about the mounts, when I went to get a smog check at an independant mechanic, I asked him to take a look and see what he thinks of them. He said he'd definitely replace them and recommended not waiting even a couple weeks to do it. We made an appointment for it this weekend (about 2 months after the initial visit). After we left the car there on Sat, he called me and said that the wrong parts had come and that it really needed 4 mounts instead of the 3 he initially told me. Because of the wrong parts, he couldn't do the job that day. When we dropped off the car, my wife had asked him to take a look at the brakes because of a loud noise the car made a few days back. Well, he now came back and said all 4 brakes are down to metal on metal and that the rotors also need replacement. Now I got suspicious. I decided to head down to the station where the owner showed me the front right brake to point out the problem. Obviously I didn't know what I was looking at. I told him I was going back to Pep Boys to complain to them about the obviously poor inspectio I received from them just 2 months ago. I took the car back to Pep Boys and ask why their inspection from just 2 months ago said that there's no brake problem but yet we're now being told that all 4 need replacement. After taking a look, they said that the front LEFT was in bad shape but the back brakes AND the right front brake (which the independant guy showed to me as proof) were fine and that the rotors could be machined. The other guy said the rotors were too gone to be machined. So, Pep Boys recommended replacing the front brakes (they said that you generally want to replace both sides at the same time). I'm ok with this and will get this done. I was also talking about it with my brother-in-law who is an engineer working for GM and he says that he cannot believe that the engine mounts need replacing. He says that he would not do it. Any thoughts?