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I worked at a Little Caesar's for about two years as an assistant manager. I did every job in that place. This was shortly after the switched to all $5 Hot-N-Ready pizzas. One a regular weekday my store did about 3K. On Fridays and Saturdays we could easily make about 5-6K. It was insane. Three ovens all at about 600F cranking out pizzas constantly.
I loved how fast paced it was. I loved dealing with jerky customers and telling them they they couldn't treat my counter people poorly. We would have a lobby of people shoulder to shoulder and they would ask why we didn't have pizzas "Hot-N-Ready". It is fun trying to explain just how impossible it was to a bunch of desert rats.
Me: See those ovens? (nods) Well, we can only get 6 pizzas out at a time.
Customer: So?!
Me: Well, you just ordered four and that guy in front of you just ordered 6 and the guy who just left ordered 8. And NONE of you called ahead with your special orders of light sauce or extra cheese. So, you can just wait!
Customer: oh...sorry
I learned how to bust my ass and how to handle a lot. I can now look at a situation and decide if it is worth being upset over poor service. If it appears that they are working damn hard but things are just not going right, I cut them some slack. But if I can see that they are slacking off or not doing things as they should, there will be no sympathy and often little to no tip from me.
I also worked a retail job at a Sears during Christmas season. I was the only non-commissioned worker so I ended up doing the most work and had I made commission my numbers would have been higher than the others. People were always nice to me, but the other people on commission I determined were selfish and jerky.
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Frivolity, at the edge of a Moral Swamp, hears Hymn-Singing in the Distance and dons the Galoshes of Remorse. ~Edward Gorey
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