mixedmedia

Just that it is not, as you purported, easy for everyone to get to the point where they feel like, my word, a comrade here. That statement is dismissive and, yes, exclusionary. Rather than addressing people's perceptions that they are not being heard, it writes them off. How are people who are posting but don't feel they are being heard supposed to process that? You want to keep people here, or what?

I stand by my assessment that it is best to be accepting of people's perceptions and take reasonable measures to ameliorate them. And, in fact, just acknowledging them without passing judgment could go a long way toward calming the waters.

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Most people go through life dreading they'll have a traumatic experience. Freaks were born with their trauma. They've already passed their test in life. They're aristocrats. - Diane Arbus
PESSIMISM, n. A philosophy forced upon the convictions of the observer by the disheartening prevalence of the optimist with his scarecrow hope and his unsightly smile. - Ambrose Bierce