There is, rb, but it's not as easily defined or permitted, I don't think.
With production, you produce a product which is then sold.
With service, you are the product, as it were.
Autonomy within a service in many cases would mean inconsistency with the "product."
At least with production, you can set a standard for the end result. With service, much of what you do is the end result. Not always, but I imagine that's what makes it more difficult.
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Knowing that death is certain and that the time of death is uncertain, what's the most important thing?
—Bhikkhuni Pema Chödrön
Humankind cannot bear very much reality.
—From "Burnt Norton," Four Quartets (1936), T. S. Eliot
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