I submit to receipt checking at Costco because that is what I agreed to when I signed up. I do not submit to it at Best Buy. "No,thanks" is generally as far as the conversation goes.
For some unknown reason, motor oil is dramatically cheaper at Walmart than anywhere else around here. I make an annual visit and swear off it every time.
Something like motor oil is a commodity. I don't need (or want) any help. Just sell it to me at the lowest price. Something like a TV is a bit different, I won't buy one without seeing it. Reviews only go so far.
When I do need help. it's all about customer service. Treat me well, perhaps give me a sample or trial and I will happily overlook the fact that your prices are 10% higher than elsewhere. I will walk away from a good deal if you are a jerk.
My pet peeve would be businesses that are only open while I am working. How much business can you do to the unemployed?
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