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Old 10-17-2010, 01:49 PM   #11 (permalink)
biznatch
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Location: France
I don't disagree with the Chef's peeves, but I see it for what it is: a short list of recurring annoying things some types of customers seem to perpetuate.

You'll get the same types of lists in the service jobs of any industry. As a switchboard person, for me it was mainly people that claimed to know such and such person and wanted to get dialed through to just about anyone in the company without the assistant's consent, even though it was against my guidelines, or getting their extension(just ask them yourself if you really do know them).

The same type of people will often ask to speak to your boss when you don't cooperate with exactly what it is they're asking, and make vague allusions to you getting fired.

Customer service always happens within a set of rules. Yes we are here to help, however that doesn't mean we can always do it in the way you want and please.
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