Quote:
Originally Posted by Strange Famous
Really in no other customer service industry do you see this kind of contempt for people and bullying as you see from chefs. I blame Gordon Ramsey for portraying in the mind of these people that this is how you are supposed to act. Being a chef or a cook doesnt require any more skill or art than most other jobs as far as I am concerned.
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Believe me, this shit predates Gordon Ramsay. By a long shot. And if you want to see contempt elsewhere, look to retail.
Where retail and hospitality differ from "most other jobs" is that they are in service-based industries that deal with "end users" or "regular people" in ways that other jobs couldn't even if they wanted to. With that you get a kind of law of averages that reveals how a population will always contain certain small percentage of people deserving of your contempt.
Mean people suck. In my current job, I'm protected from them for the most part. I'm a book editor, and so I don't deal with very many people at all. This means it will be a long time coming, on average, before I run into a mean person. In the retail/hospitality industry, your "people turnover" is much higher, and so you run into these people
way more often.
The list above, no matter how trivial or pet-peevy it seems, I imagine doesn't apply to the average customer. It applies to those who you'd probably rather go somewhere else to begin with. They are a minority, thank God, but they're out there. They are, for the most part, those with a sense of entitlement, and many of them treat service personnel as servants (in that serf kind of way) rather than, I don't know, service personnel with responsibilities, duties, and, oh yeah, feelings.