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I guess that guy must be really pissed off that people pay way over the odds for the privaledge of eating his food and keep him in business.
I mean, look - in any situation you shouldnt be rude to people. But these people are the customers, and one would suppose that running a business depends on making them happy and providing a good service.
On his particular points
1 - If Im in a large group I have moved furniture about to male space, but would normally ask a waitress first
2 - I have never asked for a free desert because its my birthday, I have never eaten a meal with anyone who has, I have never witnessed anybody do this,
3 - If your closed, lock the door. Problem solved, isnt it?
4 - I personally dont turn up for things late on purpose. If I was late and they acted like assholes like this guy, I doubt I'd eat at the place again
5 - Really this point says a lot more about the ego of the guy writing it than real life. If there wasnt a reservation and there wasnt space I wouldnt ask them to do me a favour if I DID know the chef, let alone if I didnt. Knowing the guy doesnt entitle me to jump the queue in front of someone else
6 - If you dont want reservations then good for you. Otherwise, as a customer, I may well call during lunch since it is the time I am not working and most convenient for me. If this guy is so upset about it, like someone else said - dont answer the phone, I'll go eat somewhere that wants my business.
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Really in no other customer service industry do you see this kind of contempt for people and bullying as you see from chefs. I blame Gordon Ramsey for portraying in the mind of these people that this is how you are supposed to act. Being a chef or a cook doesnt require any more skill or art than most other jobs as far as I am concerned.
When I go out to eat, I am polite, I tip reasonably unless the service is bad. I sometimes ask for a combination of food that isnt on the menu but I hope Im not otherwise unreasonable in my requests. On the same side of things, I dont really expect the staff to treat my presence there as if it is a massive inconvenience (which basically seems to be what this guy considers of his customers)
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"Do not tell lies, and do not do what you hate,
for all things are plain in the sight of Heaven. For nothing
hidden will not become manifest, and nothing covered will remain
without being uncovered."
The Gospel of Thomas
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