I've worked in both the restaurant industry and the retail industry. I've also studied business administration and marketing management. Out of all that education and experience, the one thing I've learned that applies to this thread is that the customer isn't always right. "The customer is always right" was some lamebrain idea from the idyllic '50s.
A business can fire their customers. Sometimes it just make sense. It makes more sense to focus on your good customers, because that's where a lot of your money comes from. Problem customers and overdemanding customers can be more trouble than they are worth.
Sure you can take your business elsewhere, but sometimes that's what they want.
However, this list seems to me to simply be some pet peeves, and not really something worthy to hold a grudge over. There are more serious issues than this that happen in restaurants.
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Knowing that death is certain and that the time of death is uncertain, what's the most important thing?
—Bhikkhuni Pema Chödrön
Humankind cannot bear very much reality.
—From "Burnt Norton," Four Quartets (1936), T. S. Eliot
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