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Originally Posted by Frosstbyte
....I also think it's absolutely ridiculous that buying applecare for the iphone does not cover screen damage. When my wife first got her iphone, her mom bought applecare on it for her, and then she dropped the phone in a parking lot less than a month later. Everyone at apple I talked to told us to either deal with it or buy a new phone at full retail. Thankfully with the right case and some clear tape I found a workaround so you barely notice it (fortunately the crack is in a corner and doesn't extend into the primary viewing around)
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I'm sure you don't want to hear this, but there's a difference between any kind of warranty and insurance. Applecare is not insurance against accidental damage, it is an extension of Apple's warranty. If I run my car into a brick wall, should I expect my extended warranty to pay for the repairs? No, that's an insurance matter, nothing to do with warranty.
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but to drop half the cost of the phone on an extended warranty that doesn't cover the most likely damage? And for their salespeople to not be upfront about it? Awful.
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When I bought Applecare for my laptop the dealer specifically said that it did not cover damage, saying that if I spilled a soda on the keyboard, I was on my own. Whether extended warranties are a good value is a separate issue. But if they cost half the replacement cost of the item, probably not.
Lindy