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Old 10-09-2010, 10:26 PM   #5 (permalink)
Frosstbyte
Winter is Coming
 
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Location: The North
My wife's MacBook Pro has been a constant nightmare. The motherboard they use in it (it's about a 3 year old 17") has terrible problems with overheating and dying. I've had to take the computer back 3 times to have them swap it out and each time they want to charge me for it and it takes them 2-3 weeks. I don't know why they keep replacing the bad part with the same bad part, but hey, that's how they roll.

I also think it's absolutely ridiculous that buying applecare for the iphone does not cover screen damage. When my wife first got her iphone, her mom bought applecare on it for her, and then she dropped the phone in a parking lot less than a month later. Everyone at apple I talked to told us to either deal with it or buy a new phone at full retail. Thankfully with the right case and some clear tape I found a workaround so you barely notice it (fortunately the crack is in a corner and doesn't extend into the primary viewing around), but to drop half the cost of the phone on an extended warranty that doesn't cover the most likely damage? And for their salespeople to not be upfront about it? Awful.

I have a variety of complaints about iPhone backwards compatibility and functionality with new iPhone OSes and the app store, but I'll save those for later.
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