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Tilted Cat Head
Administrator
Location: Manhattan, NY
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Quote:
Originally Posted by Baraka_Guru
A side of me has thought of this: that the HD wasn't up to par and that's why they replace them, no questions asked.
Regardless, I'm one who believes that warranties are essentially a company's belief in their products. Apple believes, by default, that their products should be relatively fail-free for 1 year. After that, you're on your own for repairs unless you get the extended warranty.
It's been nearly 3 years, I was expecting to pay. I figured it was my responsibility to pay for this repair, not theirs.
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They want you to believe that.
Actually many computer parts within the product are actually 3 year labor and parts warranty some are even lifetime direct from the manufacturer. This is especially true for the better components. They are this by default so that they can sell the extended warranty and make cash and NEVER pay out on the warranty repair.
I had some LCD screen die just under the 3 years. I did not know it at that it was still under warranty time but I wanted new monitors, the difference from 19" to 22" widescreen was too great a lure. Like you, I was under the impression it was 1 year parts and labor like most things.
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