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Old 08-06-2010, 10:48 AM   #11 (permalink)
Baraka_Guru
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Quote:
Originally Posted by Cynthetiq View Post
It probably was under some sort of warranty agreement. The MTBF (mean time before failure) was probably a lot higher than the realistic time of failure. They just figured there was a direct replacement for those that did have these hard dives in their builds. Once out in the wild, they would dare not do any sort of recall, just replace them if they came into the store. Cheap and better PR.
A side of me has thought of this: that the HD wasn't up to par and that's why they replace them, no questions asked.

Regardless, I'm one who believes that warranties are essentially a company's belief in their products. Apple believes, by default, that their products should be relatively fail-free for 1 year. After that, you're on your own for repairs unless you get the extended warranty.

It's been nearly 3 years, I was expecting to pay. I figured it was my responsibility to pay for this repair, not theirs.
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