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I agree Coaster. I don't expect "Stellar" service or to fly in "total comfort." I do expect service. If there's been a delay or I miss my connection due to the airline being late I expect a person to help me. I don't want to be stuck at a self help kiosk re-entering my zip code repeatedly. I do want a seat that isn't ripped up or non-functioning and is clean. Seems half the time I fly anymore someones half eaten Burger King combo meal is stuffed in the seat back in front of me, nice real nice.
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I used to drink to drown my sorrows, but the damned things have learned how to swim- Frida Kahlo
Vice President Starkizzer Fan Club
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