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I fly 60,000+ miles/year on average. Weather happens. You can't deplane down a metal jetway in a thunderstorm with lightening strikes nearby. You have to expect snow and rain to make things run a little slower. It's pure safety and there are piles of wreckage to exhibit why those are important lessons.
But everyone who pays a fare is entitled to good customer service. I get it because of my loyalty, but I know full well that the folks in the back of the plane deserve the same, especially when they need help when weather strands them. That's the part of the system that needs to be fixed.
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"They that can give up essential liberty to obtain a little temporary safety deserve neither liberty nor safety." - B. Franklin
"There ought to be limits to freedom." - George W. Bush
"We have met the enemy and he is us." - Pogo
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