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I understand that the dining industry has different standards for communication than the rest of the professional world, but there is a time and a place for it. It would never be acceptable for someone to start yelling at a subordinate in an office setting (at least nowhere that I've worked)
If a chef wants to yell at his employees it is his right but he should have a kitchen that is closed off enough so that it doesn't disturb the diners. If it is a disruption, then the customer is within his right to let him know that it is unacceptable. He shouldn't go in the kitchen, he should ask his server to bring the chef to his table.
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