Anxst: If you use Dropbox, the Android app for that was just released tonight too
---------- Post added at 11:41 PM ---------- Previous post was at 11:11 PM ----------
Quote:
Originally Posted by snowy
Having used both Sprint and Verizon, Verizon wins in terms of customer service and reception in my market. Sprint has changed some of their pricing and packages since I stopped using them, but they basically said one thing to me in the store (oh yeah, you can buy a text message package for $5/mo, and that's it, no other charges) and quite another when the bill came ($5 for the text message package, another $15 for their "Vision" package, which they then claimed was required if you wanted to send a text). Haven't had any problems with Verizon so far, and the minor issues we have had have been dealt with quickly.
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The big difference with Sprint now is Dan Hesse. He's the one responsible for turning Sprint around both in terms of physical service and customer service. He's only been CEO for about 2 years now, but he's responsible for the Simply Everything plans (which, with free mobile-to-mobile
regardless of network, blow everything else out of the water in terms of value) as well as improving customer relations. One of the things I came across repeatedly while researching carriers over the past month or so is that Dan Hesse
gets that Sprint's customer service sucked ass, and he's doing what he can to change it. Two years ago, when I signed up for my current AT&T contract and phone, I wouldn't even consider Sprint. Even now, before I put more research into the carriers and the upcoming phones they're offering, I was pretty set on switching to Verizon. It wasn't until I started to seriously look into the carriers - their coverage, their pricing, their attitude toward phones (Verizon is especially known for demanding control over the phones they sell, which is part of why the iPhone initially went to AT&T since Apple are also control freaks
) - that I realized Sprint is worth giving a shot.
As for lying sales reps, that is unfortunately something that you're likely to experience no matter what carrier you choose:
Verizon: Here’s the Truth About Sprint 4G
Anyway, I think Verizon is also good service, just pointing out that Sprint is better than they used to be and still improving. It no longer deserves the extremely negative reputation it earned in the past, while AT&T's reputation ought to be even more negative than it currently is. I really can't wait to get off their network!
Gucci: AT&T and Verizon are the same in Chicago, and both much more expensive than Sprint's Simply Everything plans. The two main things I like about GSM are SIM cards and world compatibility. When I went to England last summer, I had no problem getting my phone on the Orange network so that I could use it abroad. It's just a matter of buying a pre-paid SIM card from a store and popping it in. With CDMA, there is no unlocking your phone. It's specifically made for the Verizon or Sprint network, so even though they both use CDMA you can't bring your phone with you. Contrast that with AT&T and T-Mobile, where it's just a matter of typing a code to unlock your phone and you can use it on whatever GSM network you want. Of course, generally speaking, the European wireless technologies are way less restrictive than ours in pretty much every way. I don't remember exactly where it was, but when I read about the prices they pay across the pond, it's pretty clear that we're getting ripped off here.