Well, the problem (ostensibly) is not that they aren't learning English per se, but that there are government forms and other information in languages other than English, the de facto lingua franca according to this candidate.
This is not to say enough people aren't learning enough of the "language of the land" to get by. You see, when it comes to official things, especially government and banking sorts of things, the language of the land can get really difficult when it's your second language, and there is a lot at stake.
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Knowing that death is certain and that the time of death is uncertain, what's the most important thing?
—Bhikkhuni Pema Chödrön
Humankind cannot bear very much reality.
—From "Burnt Norton," Four Quartets (1936), T. S. Eliot
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