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Bizarre. Yes customers are a pain in the ass and yes they try to do everything they can to take advantage of you and your business...but thats just the way things are in sales and always will be. I guess having a list of people you routinely do business with and suggestion of how to handle them could be productive but I just don't understand the point shaming them because they bug you. If chargebacks are too much of a problem then tell people that all sales are final or stop doing business with a customer that habitually abuses the system and the problems solved.
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“My god I must have missed it...its hell down here!”
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