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Many usb devices and especially printers need, for some strange reason, to have the drivers installed prior to be connected to the computer for the first time.
I would check the support website for that printer and check if they don't have a tool to clean out a failed installation. Some manufactures actually include their tool in the driver/software kit that comes with the device.
Best of luck
ZB
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Sodomy non sapiens. : I'm buggered if I know
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