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As somebody has already point out, these are basically arbitrations that both parties agree to but they are only legally binding as far as the scope of the arbitration goes.
In one case "Judge Judy" made a ruling on child custody and visitation rights and that portion of the arbitration was overturned in court because (a) it was outside the agreed bounds of the arbitration and (b) an arbitrator simply isn't permitted to rule on something as important as this... and rightly so!
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