They understand people, and they know how to give them what they want. This is opposed to simply trying to ceaselessly get what you want out of them.
Oh, and they're fucking persistent.
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Knowing that death is certain and that the time of death is uncertain, what's the most important thing?
—Bhikkhuni Pema Chödrön
Humankind cannot bear very much reality.
—From "Burnt Norton," Four Quartets (1936), T. S. Eliot
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