The_Jazz

Here are some pretty good online resources for this topic. By the way, the Consumerist is owned by the same folks that own Consumer Reports, so this is all from the consumer's protection.

Consumerist - How To Protect Yourself Against Aggressive Debt Collectors - Ftc
Consumerist - Make Debt Collectors Prove They Own What They Say You Owe - Debt
Consumerist - Things Debt Collectors Can't Do - Debt - it looks like they may have violated a rule here about the number of calls to your workplace.
Consumerist - Sample Letter For Disputing A Debt Collection Notice - Debt Collectors
Consumerist - Sample Letter For Telling A Debt Collector To Drop Dead - Debt
Consumerist - A Lie A Debt Collector Once Told Us - Debt Collectors

Make sure you checked the linked stories. There's a lot of good info over there.

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