Quote:
Originally Posted by Cynthetiq
How long did you wait for Deluxe? I waited about 1 hour for the bus, then 30 minutes for the line that was about 2 hours long. People returning cars were pissed because the line went out the office, through the parking lot, and out onto the sidewalk. They were just abandoning the cars in the lot so that they could make their planes.
Just as aside, I ended up missing the last hour that my aunt dying of cancer had on the planet because of them. She died while I was 30 minutes away on the 405 with little to no traffic. Of course I could have been like the rest of the family and been in LA for the previous week on the deathwatch.
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I waited 30-45 minutes for the bus to get there. I must have been at an "off peak" time/day because both when I picked up the car, and when I dropped it back off, there weren't more than 3 or 4 people in line. And when I dropped it off, there was already a bus there.
Sorry to hear about what happened with your aunt. Even with my relatively quick in and out, they are still definitely not the place to go if you have any kind of time constraint, especially since they are so freakin far from the airport.
I would never recommend them to any kind of novice car renter, and I'm not quite sure if I would use them again even with the huge price difference.