Quote:
Originally Posted by mrklixx
Cynosure, it's probably a cost factor. Your library probably has a couple hundred dvd's. Whereas Redbox probably has tens, if not hundreds of thousands of dvds.
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I live in a suburb of a big city, with several libraries that are networked together, and collectively having tens of thousands of DVD's.
Quote:
Originally Posted by mrklixx
At that volume even a few cents more for a better sticker could equal a chunk of change.
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Is the cost difference between a paper sticker and a plastic one, really a few cents (as opposed to a fraction of a cent) each?
Anyway... All it takes is few bad experiences with a service, for a customer to become dissatisfied with it and to look for alternatives/competitors. Already, I've had a few Redbox DVD's that were un-playable, due not to greasy fingerprints, but to scratches. And not only was I frustrated about that because I couldn't get my rental fee back (at least, not without going through convoluted means that I felt were more trouble than it was worth), but also because I knew when I was returning the un-playable DVD to the machine that it was going to continue circulating among customers, making them waste their money as well.
But I guess that's the price we pay for the cheap and convenient DVD rentals that Redbox (and other services like it) provides. Even so, I still think they can spend the extra half-cent or whatever, per DVD, to upgrade from a paper sticker to a plastic one. Because, really, I find myself having to clean at least half the DVD's that I rent.
(Rant: Why can't people properly handle a DVD? Good grief! It's not that friggin' hard. You simply put the tip of your index or middle finger in the hole, and hold the edge with the inside of your thumb; or, if your hand is big enough, hold the entire disc by its edge between your thumb and middle finger; either way, without having to touch any part of the playing surface.)