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Treat your customers as an old time friend.. but don't actually make them friends.. they are still customers. Talk with them, bullshit with them, have fun.
Use the right glasses for the right drinks.
Never ever ever ever leave home without your black book (book with just about any recipe in it).. see anxt's point #2 for reference.
People like their drinks quickly..however, they will appreciate you being a tad slower if the drinks are made correctly.
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