Quote:
Originally Posted by powerclown
Is it racist for American companies to insist that their outsourced customer service phone reps in Bangalore India americanize their own names, for example, when Mr. Akaljeet Sarminder CSR, must identify himself to his American customer as "Allan? Why can't they just use their own names? It seems undignified.
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I don't think it's racism. I think that in a society like the US, where a sizable portion of the population are economic nationalists (even if their actions aren't consistent with economic nationalism), they're just trying to avoid the appearance of having outsourced their labor.