Welcome to Mac world...Its always expensive and even their professional support sucks.
That aside:
Usually Kernel panics are hardware related. You could try to troubleshoot it yourself by removing all hardware that is extraneous and then rebooting with one new component at a time.
You can boot off the discs they give you and run the Apple Hardware Test to see if it sees anything wrong.
Can you give any specs on your hardware?
Last edited by laudanum; 11-06-2008 at 11:44 PM..
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