Quote:
Originally Posted by Hain
[list][*]I used to support WD whole-heartedly. Not anymore. I have a WD MyBook and it turns out there is a weird weird error in the USB to IDE firmware where the device will not write to a a byte at 128GB. I thought it was a physical error on the disc, but reading around showed that other people were having the exact same issue at exactly the same position. WD official position was that they cannot guarantee their products to work with third-party software... However, I have nothing but internal WD drives in my computers because my internet download server, aptly renamed to Humpty Dumpty, took a great fall and still works to this day..
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I bought a WD 500G HD to record, pause, rewind video off my Sat TV receiver. My Sat receiver has a USB port on the back for this very purpose. I hooked up the WD drive and the receiver went into a boot-reboot endless loop. I called WD and after getting some guy in India (couldn't understand half of what he was saying) he stated "this HD it is not for to not work to record the video. It is to work only with for the data and files of the data." Really cause the box says "records up to 250 hrs of DVD quality video." I took it back and after much searching several store (some things are hard to find in Mexico) found a Seagate. I plugged it in went to the menu and formated the drive. I now have a Tivo type receiver.
Short and long... probably wouldn't buy WD again. The product didn't work and the customer/tech service was a joke.