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I have a question rather than a comment. What specific recommendations would you have to patrons to make the experience better for them? Perhaps that could make the difference between a good experience and a bad.
Also as far as your note on post waxing care, do you offer your patrons any sort of post-wax care info sheet afterward? I would think that providing tips as you wax/before/after would be very much appreciated by patrons. It also helps you to appear more educated and better trained.
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