Yea just give them a call. All consoles are covered for 3 years. and if you're over 3 years it wont be a problem with RROD. You can either print out your own pre-paid label or have them send you a box with foam packing and such to send it in. I just sent mine in 2 weeks ago and its already back and working fine.
1-800-4-MY-XBOX
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