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Guilt is something deeply personal. If I were to say "the Spanish team should feel guilty", I'd be wrong to say so because guilt is a reaction. It's not always intellectual, as a matter of fact, it's usually not. If the collective Spanish basketball team doesn't feel guilty, then so be it. Yes, it could communicate that they don't care that they hurt a lot of people's feelings, but you can't force someone to feel guilty. You can't even convince them to be guilty. All you can do is convince them what they said was hurtful, it's up to their emotional response to determine whether they feel guilty or not.
The guilt/oversensitivity thing is just a matter of opinion. Maybe it's one or the other or maybe it's both. I can only give my opinion.
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