Credit Card Policy
While paying my AMEX bill recently I noticed two charges for 79.99 from Classic Closouts (an internet site) for items we did not buy. My wife bought something last Christmas from them but since then we have not even been on their site. All attempts to contact them via email and phone have been unsuccessful.
I decided to do an internet search to see if others were having similar problems with them. After doing a google search for "classic closeouts fraud" I was amazed to find hundreds of other people getting their credit cards charged by them for items they did not purchase. Some people were getting charged 4 or 5 times. I called AMEX and disputed the charges so I'm relatively sure that the charges will be denied.
I asked AMEX to block all charges from Classic Closeouts and explained to them that CC seemed to be falsly charging hundreds (maybe thousands) of people's credit cards. AMEX said that it was not their policy to block any particular vendor that a card holder requests to block. I find this policy to be ridiculous and was wondering if anyone else has had similar experiences.
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