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Originally Posted by Willravel
I would imagine selling phone service over the phone would be a difficult pitch. "Hi I'm talking to you on the very thing that I want to convince you isn't good enough..." I've sold a lot of shit in my time, but even I would probably have a low success rate in that field.
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Yea. Trying to convince someone to switch their long distance carrier on a land-line that they probably don't use anymore to save 2cents a minute is a tough sell. PARTICULARLY because you're selling blind to people who don't want to be solicited. It's a bit different than b2b sales, since the other business is presumably interested in your product.
We worked in five hour shifts from 5pm to 10pm, as most people really don't like telemarketing calls during the morning/afternoon, and most people are also working. By doing 5pm to 10pm, we were able to hit all the time zones in the prime hours. In a five-hour shift, you averaged about 100 calls per hour or about 500 calls per night. Thereby in a 25 hour work week, we'd average 2500 calls. Our goal was three sales in that time period. So if you managed to sell 3 people out of 2500, you were doing very well and would get a $100 bonus for that week. If you BY SOME MIRACLE OF DIVINE INTERVENTION managed to double your goal (6 sales), you'd get a $1000 bonus for the week.
So yea, it's just like modern-day spammers.. it's all about the numbers. Someone will eventually cave.