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the entire culture of tipping was an extremely clever move by the restaurant industry. they make money hand over fist with very low overhead for labor.
i've given no money for a tip before, but it has to be really bad service. i've been to a place that was nearly empty but the server took 20 minutes to bring my drinks and never refilled them. that's inexcusable. i also get ticked off if something goes wrong with the food/drinks but i'm not comped anything for the trouble. for example, two days ago my family went to a family restaurant and everyone at the table ordered lemonade. at first, the server said that they were fixing the lemonade machine and that he'd get it to us shortly. by the end of the meal, my wife had given up and ordered a beer and the rest of us had water or nothing, but they didn't even comp the beer.
either way, a tip is earned, not a given. i don't like the idea that restaurants have duped the government into keeping a lower than minimum wage for waiters in order to pass the cost of doing business on to the customers.
also, i really hope that every current/former restaurant worker who is bitching in this thread has declared every penny of tips they've made to Uncle Sam, otherwise you're a bunch of hypocrites
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