|
I don't understand internet protocols that well, but your senior admin is either: 1) unaware of what happened or; 2) an ass.
I think given the circumstances it is entirely reasonable to "assume" that it was a problem on the client's end, because: 1) the problem wasn't reproducible outside of the client computer and; 2) the time involved to run the patch to confirm or deny the suggestion was minimal.
The situation would be different if the solution to the problem was very intensive, in that situation you would want to spend more time diagnosing the problem properly before you fixed it.
In this case, it is more efficient to make the assumption, act on it, and see if the problem is fixed.
Cliffnotes = Sr. Admin is talking out his ass, you were right.
|