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<--- ISP EMPLOYEE (flashes credentials n stuff)
ok so 99 times out of 100 that I get this phone call from the customer blaming the ISP, it's not our fault, but that's just because of the nature of our setup, but I digress.
what you want to do to test your bandwidth, 1st of all, is disconnect your entire network, and take your least problematic computer and directly hardwire it to the modem with a cat5 cable.
Run the speed test like that, and you do this to remove all the sharing, the variables such as failing routers or poor quality cables (unless the one you're using is poor too but, meh)
if that fails to raise your speeds, I suggest calling the ISP but don't come across as accusory, it may very well be the modem is failing, or that you just need to have (heres where my terminology may vary) have your circuit rebuilt/refreshed
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