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blktour · 02-04-2008, 06:54 PM

So update:

I called USAA and they said that they are rating me correctly. The rep over the phone said that she sent it to two different under writers ( or whatever you call them.) and they said that they charged me correctly.

So I went shopping around to ALLSTATE, STATE FARM, GEICO, PROGRESSIVE, and ALL of them and i mean ALL of them offered me $150 cheaper than USAA. I asked how much with my driving record without the accident, and i got about $140, but with the backing up incident, it shot up to $230 ( that being the highest through progressive.)

these were all with my driving record pulled. not just an estimate.

so in the end I called them back and told them that I would be going to Geico, that is going to charge me $204 with my accident.
Same coverage.

They are good, and nice, and the insurance, i have read it all since I came from them to USAA in the first place.

MY main thing that I pointed out the the rep over the phone was that I had been paying for some time now every month of about $180/mo and then one accident it shot up to $2377 for 6 months. the accident alone total with both parties was about $2400 so in 6 months I will pay for both accidents in full, and then they wont even count the other payments every month that I was paying them?

That just got me.

Now I am not up on the insurance stuff and i know that it is a business but come on. you are taking money from me every month and when I do get in an accident, I STILL GET charged more?

so knowing and understanding this is a business, I just packed up all my money of car insurance, and all my savings and checkings money and went to Bank of America.

I just think that if they werent so "greedy" ( in my eyes is how i see it. ) that they could keep my money in their bank and make money off of it, and still charged me at least on insurance $250 every 6 months. they were still getting paid. but no. they wont get a thing from me.

they didnt give me the "pickle."

at my job, ( work in customer service. ) I have rules. but to satisfy a customer I will break the rules to make them happy. especially an escalated customer.

I gave her a chance. and she didnt bite. oh well. Now I feel better about myself and how I treat my customers, and try to help them out, and save them money.

02-04-2008, 06:54 PM	#22 (permalink)
blktour Psycho Location: Anchorage, AK	So update: I called USAA and they said that they are rating me correctly. The rep over the phone said that she sent it to two different under writers ( or whatever you call them.) and they said that they charged me correctly. So I went shopping around to ALLSTATE, STATE FARM, GEICO, PROGRESSIVE, and ALL of them and i mean ALL of them offered me $150 cheaper than USAA. I asked how much with my driving record without the accident, and i got about $140, but with the backing up incident, it shot up to $230 ( that being the highest through progressive.) these were all with my driving record pulled. not just an estimate. so in the end I called them back and told them that I would be going to Geico, that is going to charge me $204 with my accident. Same coverage. They are good, and nice, and the insurance, i have read it all since I came from them to USAA in the first place. MY main thing that I pointed out the the rep over the phone was that I had been paying for some time now every month of about $180/mo and then one accident it shot up to $2377 for 6 months. the accident alone total with both parties was about $2400 so in 6 months I will pay for both accidents in full, and then they wont even count the other payments every month that I was paying them? That just got me. Now I am not up on the insurance stuff and i know that it is a business but come on. you are taking money from me every month and when I do get in an accident, I STILL GET charged more? so knowing and understanding this is a business, I just packed up all my money of car insurance, and all my savings and checkings money and went to Bank of America. I just think that if they werent so "greedy" ( in my eyes is how i see it. ) that they could keep my money in their bank and make money off of it, and still charged me at least on insurance $250 every 6 months. they were still getting paid. but no. they wont get a thing from me. they didnt give me the "pickle." at my job, ( work in customer service. ) I have rules. but to satisfy a customer I will break the rules to make them happy. especially an escalated customer. I gave her a chance. and she didnt bite. oh well. Now I feel better about myself and how I treat my customers, and try to help them out, and save them money.