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It seems to me like you've done everything you can do except for raising hell. Spread the word around town. If a enough people hear about what happened, this company may loose a ton of business. Hell, you could always do a protest kind of thing, although I'm not sure what good that will do. You might just end up getting "escorted" of the property by the police.
Personally, I'm in Willravel's camp. I'd go down there to the store and make them wish they never met me. *shrugs*
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