matthew330

We did contact the New York State's attorney generals office, and this is another thing I'm going to follow-up with tomorrow.

Your ideas are good, but many of them are things I would guess, or hope, my bank is doing. My role so far has been to document my requests to cancel the order, and the "company's" ridiculous responses and provide all of this to them.

I filed the claim 3 days after the original order. I also confirmed with my bank it will not put their investigation in jeopardy if I keep trying to get the money myself. If I'm successful the claim is closed.

I'm curious why you say "do NOT talk to them once you have the complaint filed". I quite treating them like a ligit business and have been calling them nonstop. Quite frankly, loosing my shit on the phone with them. Any chance this will work against me?

MSD, is it okay if I post the company? Not sure the TFP wants to get into that, but if anyone is here considering buying furniture.....

I'm 2 states south of this company by the way, which further confuses things from my end.